Ratings & Reviews

Overall Rating

5(99 reviews)98% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Connor M. - |Recommended: YesI Moved In To The Avalon Ap... — I moved in to the Avalon apartment homes a week ago and it has been a breeze so far. The staff are very attentive and responsive if I have a request. I look forward to living here for the next year.
response from property -Connor, welcome to the community! We are glad to hear that you are settling in, but please do not hesitate to reach out if there is anything you need. We are always here to help.
Review From Modern Messagesubmitted by Ray S. - |Recommended: YesI Love The Avalon. I Have L... — I Love the Avalon. i have lived over 7 years in two different apartments. The staff is excellent and they keep the property looking great. I also love the location.
response from property -Ray, we are humbled by your praise for our attentive service and great location. We are thankful for your loyalty.
Review From Modern Messagesubmitted by Johnny K. - |Recommended: YesMy Experience At The Avalon... — My experience at the Avalon Apartment and home is a great place to live we have we have a pretty good staff her property manager Rachel easy to talk to very knowledgeable of her work speaking for my neighbors we love Rachel the grounds are always clean as a tenantThat means a lot thank you very much
response from property -Johnny, thank you for your review. We are pleased to learn that you are having a great experience in our community. We will be sure to share your positive feedback with Rachel and the team.
Review From Modern Messagesubmitted by Natalie S. - |Recommended: YesSo Far, Everyone Has Been F... — So far, everyone has been friendly, quiet at night, and considerate. No major issues or bumps. I am more upset that I have not received the codes to earn rewards for the welcome home or fixed maintenance issue.
response from property -Natalie, we are glad that your experience has been positive and that our peaceful community appeals to you. We are sorry to learn of the delay with the codes, and we want to look into this for you. Please get in touch with us at avalon@trinity-pm.com with additional details. Thank you.
Review From Modern Messagesubmitted by Ben C. - |Recommended: YesHas Been A Very Good Experi... — Has been a very good experience so far. Maintenance has been timely and efficient and the amenities have been well maintained. Overall a very nice place to live.
response from property -Ben, we appreciate your review and a five-star rating. It is lovely to hear that our team has been timely and efficient. We will be sure to share your positive experience with the team.
Review From Modern Messagesubmitted by Ronesha N. - |Recommended: YesI Just Moved Into My Apartm... — I just moved into my apartment and it complex was pretty peaceful. Even with my noise while moving. My neighbors seem nice, respectful and pleasant.
response from property -Ronesha, welcome to the community. We look forward to seeing you around in the future. If there is anything you need as you settle into your new home, please let us know. Thank you for writing.
Review From Modern Messagesubmitted by Elisabeth G. - |Recommended: YesI Like The Property And Lik... — I like the property and like the view from my apartment, my friends and family love the view as well and enjoy out in the grassy area. It’s also very close to Walmart and sams and other stores.
response from property -Elisabeth, we are delighted to hear that you and your friends and family are enjoying your apartment home and our community's outdoor spaces! Thank you for sharing your experience with us!
Review From Modern Messagesubmitted by Joshua W. - |Recommended: YesI Love The Community And Th... — I love the community and the surroundings areas. The dog path is cool to have and the on-site laundry facility workout room is great. The grocery stores and the valley being a hop skip and a jump away is awsome as well
response from property -Joshua, thank you for your review. It is heartening to learn that you are enjoying the dog path and our amenities.
Review From Modern Messagesubmitted by Candice W. - |Recommended: YesAlthough My Experience Hasn... — Although my experience hasn't been perfect, hell, what in life ever is My hubby and I experienced our motorcycle being stolen our car window being busted. Needless to say, I was scared and upset by it all. This took place a few months after moving in and the incidents happened within weeks of one another. However, I've now been in the community for one year now. Nothing else has occurred. The police were on top of it Found our bike in Jefferson County I was afraid it was a racial issue, which I can't prove, but thought so due to it happening to two black men in the Avalon. My fingers are crossed. Ive renewed my lease because the majority of office staff with the exception of one individual that insisted it had to do with us were truly concerned and helpful. The grounds are well kept. The maintenance man John does a wonderful job. The community has a rewards program The wash workout room are kept nice. There's a pool It's quiet. The locations great, pricing awesome.
response from property -Candice, we are pleased to hear that our team was so helpful to you during a difficult situation. It means a lot to us that you feel supported and cared for as a resident, and we will be sure to share your compliments with John. If you have any concerns at all or wish to share more information, we encourage you to connect with us at avalon@trinity-pm.com. Thank you.
Review From Modern Messagesubmitted by Joshua W. - |Recommended: YesMy Overall Stay Has Pretty ... — My overall stay has pretty much been 5 stars. The only things that was a problem is that I was a victim of theft a couple time witch was very disappointing. But other than that its been 👍
response from property -Joshua, we are so glad to read your excellent review. It's good to know you are finding pleasure in our community.
Review From Modern Messagesubmitted by Elisabeth G. - |Recommended: YesI Enjoy Living Here Because... — I enjoy living here because it’s very quite and calming another thing is that we have a really nice property manager as well very kind with everyone in the community
response from property -Elisabeth, we appreciate your uplifting words. Please do not hesitate to contact us if you need us in the future. We are here to ensure your needs are met.
Review From Modern Messagesubmitted by Johnny K. - |Recommended: YesI’ve Been Here Since 2013 I... — I’ve been here since 2013 I love my community to staff maintenance very good work ethic they keep the property clean maintenance man Joni Smith property manager Simone very good work Good work ethics very knowledgeable we all love her at the Avalon Apartment Hom my name is Johnny King thank you
response from property -Johnny, we are grateful to have a loyal resident like you as a part of our community. Thank you for all of your kind words about our team. We will be sure to pass your comments on to Joni, Simone, and the rest of the group.
Review From Modern Messagesubmitted by Cindy H. - |Recommended: YesGreat Location And School D... — Great location and school district. Close to grocery and gas station. Plenty of restaurants nearby. Chesterfield is a nice town and I feel safe.
response from property -Cindy, we sincerely appreciate your feedback on our ideal location and atmosphere. We will always work hard to make sure you are cozy in our community.
Review From Modern Messagesubmitted by Brion D. - |Recommended: YesJust Need To Have A Few Thi... — Just need to have a few things here and there tightened up. Really like my place. The landscaping of the apartment complex had been great. The community has been friendly and quiet.
response from property -Brion, we are elated that you are finding pleasure with our community. Thank you for sharing your great experience with us.
Review From Modern Messagesubmitted by Candice W. - |Recommended: YesThe Community Has Been Pret... — The community has been pretty good to me. People are decent about picking up after there animals. The grounds are well kept. Maintenance does a good job. Overall, the community is very quiet. I have good neighbors.
response from property -Candice, thank you for your very positive review of our community. Just know we will take your words and strive to exceed your expectations in the future.