Ratings & Reviews

Overall Rating

5(78 reviews)97.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Candice W. - |Recommended: YesI'm well pleased with my st... — I'm well pleased with my stay at the avalon. The community has been quiet. My only issue was my husbands racing bike being stolen from the property. However, it was found in a little over 24 hours. The insurance company paid it out and the thief was arrested. The grounds have been well maintained. I like the washroom and workojt facility. I also enjoy the walking trail. All in all, everyone has been pretty great. Parking isn't bad at all and if you don't like walking from time to time because you can't park right in front of your building, you are welcome to buy a parking spot for 15 bucks per month. Not bad. The office staff has been great. They have excellent communication skills. The put in lots of effort to make sure the community is welcoming.
response from property -Absolutely awesome, Candice! We are elated to hear you have no complaints with our community. Instead, your words have encouraged us. Creating the highest quality living experience is our priority. Feedback like yours lets us know we are serving our residents properly. Thank you!
Review From Modern Messagesubmitted by Joshua W. - |Recommended: YesI am enjoying my stay so fa... — I am enjoying my stay so far The community feel is great. And its awesome that I can have my little doggy named Mya to hang with. Only bad experience is that my motorcycle was stolen from out of the parking lot. Maybe it should be a camera at the entrance maybe to prevent it happening in the future. Other than that me and my wife Candice are enjoying our stay.
response from property -Joshua, thank you for taking the time to share your great review! We're glad that both you, Candice, and Mya are enjoying our pet-friendly community. We appreciate your suggestion regarding cameras and will share this with our team. If there is anything else that we may do for you at this time, please don't hesitate to give us a call in the office.
Review From Modern Messagesubmitted by Angelia G. - |Recommended: YesWe still love the this comm... — We still love the this community and the staff at The Avalon Apts 2 years have went by fast because of the happiness we have experienced living here.
Review From Modern Messagesubmitted by Cindy H. - |Recommended: YesNice place to live love the... — Nice place to live love the schools in this area. Parkway central has been an excellent learning experience for my kiddos. Very nice neighbors and we enjoy the pool.
response from property -Cindy, it's great to hear that you and your family are enjoying yourselves here! We take pride in the wide range of desirable services and amenities we offer. If you have any suggestions for how we may further enhance your experience, by all means, contact us at avalon@trinity-pm.com.
Review From Modern Messagesubmitted by Lorenzo C. - |Recommended: YesLiving here is super cool A... — Living here is super cool Andy super nice and the neighbors or friendly , I love that I can have my dog in we have a place to walk them. In the air works great
response from property -Thank you, Lorenzo! We couldn't be happier to hear what fantastic service you've received from Andy and our team. It's great to know you value our pet-friendly community too!
Review From Modern Messagesubmitted by Elisabeth G. - |Recommended: YesI like living here because ... — I like living here because it is a good neighborhood also there are many activity that our property manager does which kids enjoy and every staff is nice to the Residents
response from property -Elisabeth, our team is sincerely dedicated to providing our residents with as many opportunities to enjoy our community as possible. We appreciate your lovely compliments for our team, and we're thrilled that you and your kids are happy here.
Review From Modern Messagesubmitted by Johnny K. - |Recommended: YesI love my home I love the c... — I love my home I love the community I have great neighbors the experience is wonderful I really can’t say nothing bad about my experience at the Avalon you love with her thank youWe have a great night to this team and very good property manager she gets the job done everyone thinks he’s great so do I I name is Andy
response from property -Johnny, we sincerely appreciate you taking the time to share your excellent feedback on our atmosphere and service! Nothing is more important to us than providing an exceptional living experience to all of our residents, so we're thrilled at the prospect of continuing to serve you for many more years to come. If there's anything at all we may assist you with, please feel free to email us at avalon@trinity-pm.com. Thank you so much.
Review From Modern Messagesubmitted by Candice W. - |Recommended: YesI've been a resident in the... — I've been a resident in the avalon for about a little over 3 weeks now. Thus far, my experience has been really good. I was thoroughly impressed by the office staff and the warm welcome. I was so happy to see the bottle of wine and dog treats along with a hello sign on the kitchen counter while doing my walk through. Come on now, it doesnt get much better than that right I got a good vibe from people. Andi, the complex manager, is a very caring people person. She has great communication skills as well as customer service. Melissa is just as fantastic. I've been able to meet the maintenance team Jayjay, John, and Keyshaun and they have been helpful and kind as well. The grounds have been well maintained. For the most part, many residents are responsible when it comes to cleaning up behind their pets. The complex is very quiet. I met one of my neighbors and he seems to be a very respectful and considerate man. His name is Mark. Additionally, I must note that the parking has been decent, the laundry facility has been well kept, and the communication between me and office staff have been good despite the current corronavirus epidemic. I must say that I really like and appreciate the resident portal and the customer rewards program. I feel as if management is doing their very best to keep everyone connected and involved. Also, I like the fact that Andi sends out newsletter updates each month as well as paper flyer newsletters which are put on each residents front door. Furthermore, I like the fact that they have weekly live chats on zoom. I'm excited about the community and looking forward to summers at the pool.
response from property -Candice, we want you to know how much your review uplifted us during these challenging times. It's great to know our efforts to keep our community not only informed by also connected have such value, and your compliments for Andi, Melissa, Jayjay, John, Keyshaun, and our team mean so much. Thank you for your kind words, and please reach out anytime you need anything!
Review From Modern Messagesubmitted by Joshua W. - |Recommended: YesJust moved here and so far ... — Just moved here and so far so good Excited about decorating the apartment and relaxing in the summer time at the swimming pool. I know my dog mya will love the dog trail also
response from property -Hi Joshua, welcome to your new home! We're thrilled to have you here, and we're even more thrilled to learn that you are thoroughly enjoying our amenities so far. Please don't hesitate to contact our leasing office if you need anything further going forward.
Review From Modern Messagesubmitted by Jerilyn B. - |Recommended: YesThe Charm of the community ... — The Charm of the community was lost when Manager Andy left for another position, it felt like the community was abandoned. Thank God she is back, there is hope that things will improve WELCOME BACK ANDY
response from property -Jerilyn, it's wonderful to see how much you appreciate Andi's above-and-beyond customer service vibe. Your kudos mean a lot!
Review From Modern Messagesubmitted by Michael F. - |Recommended: YesNice people, nice facility,... — Nice people, nice facility, they work with me well while I was dealing with a medical emergency with my daughter. The apartment is clean and I like the laundry area as well. Mike
response from property -Michael, thank you for taking the time to rate our team and community so highly. We hope your daughter is feeling better. It's a pleasure to have you here.
Review From Modern Messagesubmitted by Angelia G. - |Recommended: YesOur experiance at the Avalo... — Our experiance at the Avalon Apts has been pleasant and we are happy to have a nice gym and pool to enjoy. The amenities are amazing. We renewed our lease because of awesome staff as well and love living so close to so many shopping venues.
response from property -Thank you so much for the incredible review, Angelia! We are thrilled to hear that our convenient location and superior service you received from our team were key factors in your decision to renew your lease. We appreciate your residency, and we hope you continue to enjoy your home with us for many more years.
Review From Modern Messagesubmitted by Amanda R. - |Recommended: YesI have lived here 5 months ... — I have lived here 5 months and enjoy my apartment. The community is quiet and my unit was newly remodeled. The carpet and flooring seems new and in good condition. The appliances have not given me any trouble. Maintenance has been helpful and quick to respond to my issues. The common areas are well kept. Laundry during the weekend is very busy as there is only one laundry mat for the entire complex. The landscaping is nice and they change things for each season. My biggest complaint is. upstairs neighbors have several young kids who run around until after midnight even during the week which can be heard to our unit below. I guess that’s expected in apartments so it’s not too much of a surprise. Overall I’d recommend this community to friends and family. It seems new management is trying to communicate with tenants more so that is promising.
response from property -Thank you, Amanda, for leaving us such a detailed review. It is lovely to read that you are having a positive experience all around. If your upstairs neighbor noise persists, please feel free to stop by the office to let us know. We are always here to help.
Review From Modern Messagesubmitted by Taleah B. - |Recommended: YesI love living at The Avalon... — I love living at The Avalon. The staff, both office, and Maintenance are superb I have always been treated with the utmost caring and respect
response from property -Taleah, your outstanding feedback made our day! We want you to keep loving your home and enjoying our top-notch caring and customer support.
Review From Modern Messagesubmitted by Ruchii S. - |Recommended: YesIt is a really well maintai... — It is a really well maintained and has multiple modern amenities that are very user friendly. The staff is very helpful and make the move in process easy and informational. So far we have not had any maintenance issues. It has been a wonderful experience so far
response from property -We are thrilled to read your comments about our community. It's a delight to hear that our team has been helpful and responsive and that you are pleased with your apartment home. Thank you for your review!